…dedicated to the professional development of patient transport management

How does NAHTM help you?

NAHTM is the recognized source for hospital based, patient transport management. The NAHTM organization provides many benefits and opportunities for its members to further their own professional development, improve the skills and performance of their staff, as well as the overall improvement of department practice.

Learn more about what is NAHTM

National Patient Transportation Week

NAHTM Annual Calendar of  Events 

NAHTM 2016 Atlanta, GA Conference Images 

NAHTM 2017 Tampa, FL Conference Registration Form

BENCHMARKING: NAHTM & TeleTracking Partner on Patient Transport Performance Study


The National Association of Healthcare Transport Management (NAHTM)  is composed of management personnel from throughout the United States, Canada and Brazil who are responsible for the transportation of patients in hospital settings.

NAHTM Webinar Schedules 

National Association of Healthcare Transport Management

                      Leadership Webinar


Dr. Maureen Triller, DrPH, MPA, PMP, PHR 

 Project Director, Clinical Support Services Administration

 University of Texas MD Anderson Cancer Center

Sponsored by: The National Association of Healthcare Transport Management (NAHTM)

April 19, 2017

Using Key Units of Work (KUoW) to Determine Productivity & Staffing




Labor is the largest single expense in service enterprises such as healthcare, so we need to demonstrate efficient use of staff.  The purpose of this session is to discuss how to collect and present data to help identify and support appropriate staffing levels for patient transportation services.  We will discuss how to define and measure key work outputs, or Key Units of Work (KUoW), which can then be used to measure productivity when combined with inputs of labor (e.g. FTEs, hours). This type of data allows us to understand current or baseline productivity, measure the effectiveness of efforts to improve productivity, and justify the need for additional staff. 

Learning Objectives:

1. Identify and measure a Key Unit of Work
2. Identify an appropriate measure of labor input
3. Develop a productivity metric
4. Present productivity data using graphs and charts
5. Use productivity data to calculate staffing needs


   International Journal of PATIENT TRANSPORTATION

NAHTM exists to promote the profession of patient transport management.  NAHTM’s current activities include holding regular conferences for the presentation and discussion of new research results, best practices and case studies.  NAHTM has collaborated with Innovative Publishing to create and produce an academic Journal of Patient Transportation scheduled for a summer 2017 publication.

NAHTM Call for Articles

NAHTM Call for Peer Reviews Board Members


CPTOM - Certified Patient Transport Operations Manager

CPTE - Certified Patient Transport Executive

NAHTM is exploring creating a profession-wide certification.   In order to apply professional standards, and increase the level of practice, NAHTM is exploring establishing certification for patient transportation team leads, supervisors, managers and executives. This is intended to be portable to all places a certified professional might work. Attend the 2017 Annual Conference to learn more at the unveiling of the certification program.




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